On November 10 of this year, at the "Silk Road" International University of Tourism and Cultural Heritage was host a training seminar "FEEDBACKPRO".

FEEDBACKPRO is an author's software developed by Amirbek Mirzaev, a 3rd-year student of the "Silk Road" International University of Tourism and Cultural Heritage, which allows you to smoothly receive feedback, complaints and suggestions by digitally questioning consumers and directly convey them to management, displaying a monthly consolidated report. Collecting feedback from customers helps determine how satisfied consumers are with your products or services and identify areas for further improvement.

Employees in the Hotel and Restaurant business took an active part in the event.