Items filtered by date: November 2021

On November 6, within the framework of the International Charity Half Marathon – Samarkand Half Marathon was held a conference on the topic “Inclusion in employment” in the Conference Hall of the “Silk Road” International University of Tourism and Cultural Heritage. The conference participants drew public attention to the issues of employment of people with various forms of disability. Representatives of one of the leading cultural institutions of Russia presented implemented projects and initiatives aimed at creating an inclusive environment during the discussion. Special attention was paid to the existing experience of employment of people with disabilities in local and international private companies, the definition of existing opportunities and restrictions in the legislation of the country to attract people with disabilities.

At the end of the conference, a screening of the film “Equilibrium” directed by I.Ikramov and Z.Mirzalieva.

One of the important changes in the life of the University in 2021 is the replenishment of the fund of our University's Library in such areas as tourism, cultural heritage, history, art, media, archaeology, linguistics, ethnography, ethnology, geopolitics and geostrategy. As you know, one of the sources of the Library's book fund is charity. The other day, Deputy Prime Minister, Minister of Tourism and Sports of the Republic of Uzbekistan, Rector of the "Silk Road" International University of Tourism and Cultural Heritage A.Abdukhakimov presented the Library of the International University of Tourism with an excellent collection of books. The books provided rare scientific sources containing the latest research in the field of museology, history, art and culture. The collection consists of books brought by the Rector from near and far abroad, including books from the personalibrary fund. Students and teachers of the University express their sincere gratitude to the Deputy Prime Minister, Minister of Tourism and Sports of the Republic of Uzbekistan, Rector of the "Silk Road" University of Tourism and Cultural Heritage A. Abdukhakimov for generous gifts. We are sure that the donated books will not only find their place on the bookshelves, but also their readers.

On November 4 of this year, first-year students during a practical lesson in English, visited the Mausoleum of Amir Timur. Thus, the students began to familiarize themselves with the most interesting places in Samarkand that should be visited.

Such practical classes are important for future personnel in the field of tourism, for acquiring advanced knowledges.

The Ministry of Higher and Secondary Special Education of Uzbekistan has opened a hotline and a Telegram chatbot for female students who have experienced harrasment.

Dear students, if you have been subjected to any form of harassment, pressure or violence against yourself at the university or vocational institution where you study or work, or if you are under such threat or you have witnessed such actions, contact the hotline (1006) of the Ministry of Higher and Secondary Special Education or the bot @himoya_otv_bot immediately.

The confidentiality of your identity and all your personal information will be guaranteed. You will be provided with all the necessary assistance. Strict measures will be provided to prevent such actions, and every committed case will be stopped.

The formation of a healthy spiritual environment in the system of higher, secondary specialized and vocational education, the protection of honor and dignity, rights and legitimate interests of female students is a priority task of the "Silk Road" International University of Tourism and Cultural Heritage.

The President of the Japan International Cooperation Agency (JICA) Kitaoka Shinichi held an online lecture for students of the “Silk Road” International University of Tourism and Cultural Heritage. The lecture was organized within the framework of the cooperation program agreed between the Ministry of Tourism and Sports of the Republic of Uzbekistan and the Japan International Cooperation Agency (JICA). Speaker prof. Kitaoka Shinichi spoke about the culture of the Japanese people, as well as about the democratic processes and future cooperation programs of the university with JICA. In particular, they talked about the opening of the JICA department at the “Silk Road” International University of Tourism and Cultural Heritage. The students took an active part and received answers to their questions.

The “Silk Road” International University of Tourism and Cultural Heritage is completely switching to a cloud-based learning management system (LMS, Learning Management System) from the Instructing company. “Canvas” can freely use any educational institution to manage educational activities, develop and distribute online materials.

Modern learning management systems are functionally more advanced and have a number of advantages. After studying the existing LMS, the needs of students and teachers, as well as feedback from the implementation of the pilot program, the university chose “Canvas”.

“Canvas”  launched from 2011. It is a flexible, secure, adaptable system to the needs of users. Canvas can be used to organize a training course with the help of content modules, to stimulate active learning, critical thinking.

“Canvas”  Features:

- Content Creation
- Comments
- Video conferences
- Implementation of group projects
- Video/audio recording via webcam
- Download files
- Mobile version for smartphones
- Receiving notifications

Thus, the “Canvas”  platform from the infrastructure company allows not only to create courses, but also accumulates other opportunities, forming a full and diverse learning ecosystem.

Currently, “Canvas”  is used by more than 3,000 universities, educational institutions and millions of people around the world, including Yale University, University of Pennsylvania, Northwestern University, Berkeley, Brown, top business schools Columbia University Business School, Harvard Business School, Chicago Booth.

On November 10 of this year, the "Silk Road" International University of Tourism and Cultural Heritage will host a training seminar "FEEDBACKPRO".

3rd year student of the "Silk Road" International University of Tourism and Cultural Heritage Amirbek Mirzaev developed the author's feedback automation system FEEDBACKPRO.

FEEDBACKPRO is an author's software that allows you to smoothly receive feedback, complaints and suggestions by digitally questioning consumers and directly convey them to management, displaying a monthly consolidated report. Collecting feedback from customers helps determine how satisfied consumers are with your products or services and identify areas for further improvement.

Our product in the field of automation covers a fairly wide segment, including the HORECA direction:

-Hotels

- Restaurants

- State institutions

- Fast food outlets

- Pharmacies

- Railway and air ticket offices

At the moment we offer 5 methods of collecting and processing feedback from consumers:

1. FEEDBACKPRO Software

It is installed in the form of an info kiosk or tablet in the institution itself

2. Electronic survey by QR code

It is installed in every hotel room or on every restaurant table.

3. Exit Poll methodology

A polite request to rate the service and leave feedback. Most often performed by a hostess.

4. Processing of all received feedback, complaints and suggestions by the Call Center

5. The method of checking the Mystery Guest

Our main task is to create a unified register of companies providing services in the tourism industry, as well as to introduce a rating system. The received statistics and analytics will make it clear how business is developing in the tourism industry, and also will make it clear what to focus on. This register will also be available to all consumers through a single multi-lingual website that will allow both local and foreign citizens to be heard and informed!

The program of the seminar:

10.00 - the beginning of the conference

10.00 -10.40 the first part of the presentation (Introduction)

10.40- 11.00 Coffee break, business card exchange, networking, reviews

11.00-12.00 the second part of the presentation (In detail about the product) and the output of the report! Distribution of gifts.

 On November 3 this year the International University of Tourism and Cultural Heritage "Silk Road" held a round table on "Protection of women from violence, suicide prevention, promotion of healthy lifestyles.

The event was opened by the Chairman of the Women's Council of the University, M. Abbasova, who emphasized that the legitimate interests of women in our society are protected by the state. And she also noted that this event is held in the framework of the International Day for the Elimination of Violence against Women, which is held annually on November 25.

     The experts invited to the round table - Lieutenant Colonel D. Hatamova, Lieutenant Colonel Z. Sharapova of Samarkand Department of Internal Affairs analyzed the legal aspects of oppression, physical and sexual violence against women, which today is a crucial problem.  The Director of the Regional Reproductive Center U. Boborakhimova talked about the reproductive health of female students. Head of the Youth Affairs Department N.Abduvakhidova shared constructive advice and recommendations for students on the conditions created in the university, the learning process, the solution of social problems.

      University psychologist D. Turdiyeva made a presentation on "Psychological assistance to women victims of violence". She gave detailed information about psychological, medical, social, economic and legal aspects of forms of violence - harassment, bullying, abuse and subsequent cases - suicide. Concluding the event, the President of the Women's Council M. Abbasova highlighted the importance of conducting such meetings, the support and protection provided by the university for female students and employees.

The head of the transport service of the "Silk Road" International University of Tourism Shukhrat Mukharramov replenished the collection of rare books of the University Library. Students can get acquainted with the works of outstanding authors of Europe, Asia and America. The University and Library administration expresses its gratitude for this wonderful gift.

The main goal pursued by the participants is to create courses where students will be taught how to work with specialized software that is used in hotels and restaurants. This will allow the university to produce ready-made specialists with modern knowledge and skills in the use of application programs.   

For these purposes, the Soft Business Group company will equip the university classroom with software and educational materials, as well as prepare the teaching staff for further courses.

For the training of students who will be prepared for the restaurant sector, the Soft Business Group company will provide a line of software solutions for the automation of catering, the Russian company UCS, such as: cash /management software r_keeper, software for warehouse accounting r_k StoreHouse, visualization of orders in the kitchen r_keeper KDS PRO, the mobile waiter application r_keeper MobileWaiter. The r_keeper solution is the most popular on the market, it is used by more than 65,000 restaurants in a number of countries.  

To train students in the field of hospitality, the Soft Business Group company will provide solutions to the Libra Hospitality partner company, the Logus HMS hospitality facilities management system. The hotel management system, the Logus HMS hotel, allows you to implement any technology for doing business, build a competent dialogue with guests and client companies, making complex things simple. 

In addition, the memorandum stipulates an agreement on holding joint events, workshops, seminars and other projects to popularize the HORECA sphere and innovative activities of the Silk Road International University of Tourism.